Medical

Foreign Hospital Admission Assistance:

We provide hospital admission globally on a direct-billing basis. We verify the member’s health insurance or guarantor information, and then place a guarantee of payment (GOP) enabling the admission process to start.

Medical Consultation, Evaluation & Referral:

Our team of extensively trained and linguistically proficient doctors and nurses help you in identifying the nearest medical professional, hospital, or clinic, to provide you with the medical diagnosis and assistance needed.

Emergency Medical Evacuation:

In the occurrence of a severe medical emergency, we will meticulously organize air and/or surface transportation to the nearest hospital that is equipped to deliver the necessary medical attention. Our services extend to encompass sea and mountain rescue operations as well.

Medical Repatriation:

We will facilitate your repatriation to either your Home Country or Usual Country of Residence via air and/or surface transportation subsequent to a covered hospitalization event.

Medical Monitoring:

We shall oversee the medical status of the Insured individual during and post hospitalization, subject to all pertinent confidentiality and authorization obligations.

Delivery of needed medicine:

At the Insured’s request, we shall coordinate the delivery of essential medications, drugs, or medical provisions required for their care and/or treatment, if they are not readily obtainable at the Insured’s location.

Non-Medical

Trip Curtailment:

We cover the costs of an economy one-way ticket for a member to return home in the event of the death of an immediate family member or significant damage to their place of residence.

Repatriation of Mortal Remains:

In the event of the untimely passing of a member, we will facilitate and bear the expenses associated with the preparation of remains, including the necessary documentation and transportation back to the member’s home country.

Assistance of minor children:

In the event of a medical emergency or the passing of a member, we will organize one-way transportation for unaccompanied children to their place of residence.

Evacuation transport for family members:

If a member is subjected to evacuation need, we shall coordinate and cover the expenses pertaining to the repatriation of immediate family members to their residence or their transportation to the site of the evacuated member.

Care of Elder Parents:

In the event of a medical emergency or the passing of a member, we will facilitate and cover the costs associated with the one-way transportation and escort needed of an unaccompanied elderly parent who faces difficulties traveling alone to their place of residence.

Emergency Message Transmission:

We will transmit messages to and from the member, family members, doctors, and employer, were legally permissible.

Interpreter & Legal Referral:

Our legal team provides legal guidance and proficient interpretation services. Furthermore, we handle the coordination of bail bonds if needed.