As a leading player in the Middle East and Africa, we specialize in providing comprehensive end-to-end travel insurance and assistance solutions to insurance companies, travel agencies, airlines, booking firms, visa facilitators, and many more. Our offering is comprised of the following:
• Reinsurance treaty with an A-rated reinsurer: We have established a strong partnership with an A-rated reinsurer, providing our clients with the confidence and security they need to mitigate risks and ensure a seamless experience.
• Tailored travel product development: We pride ourselves on our ability to customize our travel products to meet the specific needs of each local market we serve. This approach enables us to deliver superior value and tailored solutions to our clients.
• 24/7 worldwide medical and non-medical claim handling and assistance: We offer around-the-clock claim handling and assistance services to our clients on a direct billing basis. Our team of experts and medical doctors are always available to provide support and ensure a smooth claims experience.
• Mobile App for clients: We have developed a user-friendly mobile app for our clients, providing them with the ability to manage their claims easily and conveniently on the go, in addition to giving them access to our 24/7 telemedicine service.
• Online policy issuance system: Our proprietary online policy issuance system is designed to be used by insurance companies or distributed to travel agencies. This enables our clients to streamline their operations and improve their efficiency.
• IT integration capabilities: We offer IT integration capabilities (APIs) with airlines and/or large travel agencies and booking firms. This enables a seamless and efficient experience.